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Solutions · Private residences & estates

Tea & Key for private residences and estates

Private residences, family estates, palaces and compounds run with a household team, where discretion matters as much as service.

A private estate with a household team preparing for guests
The problem

A household runs like a small hotel: guests, kitchens, housekeeping, drivers, maintenance, stores. But it can't use software that mixes its data with other businesses, gives staff more access than they need, or leaves no record of who did what.

How Tea & Key helps

What changes

Data must stay private

Your household's data is isolated from every other business at the database level, and sensitive guest data is encrypted with keys of its own.

Staff should see only their part

Roles and rights per person: the kitchen sees the kitchen, the drivers see the fleet, and nobody sees the family's private details unless they need to.

Every sensitive action needs a name

Passkey sign-in, approved devices only, and a journal of every sensitive action that nobody can edit.

Family and guests have preferences

Guest profiles with preferences, allergies and dietary notes, visible only to the staff who serve them.

A large property needs constant care

Planned maintenance, asset passports for the building, pools, vehicles and equipment, contractor access through single-use links, and a compliance calendar.

Rooms, suites and guest houses

The live housekeeping board, checklists with photos, inspections and turndown, just as in the finest hotels.

Private kitchens and dining

Menus for the family and guests on tablets, kitchen screens, allergens in every language, and stock and purchasing for the household.

Everything the household owns

A register for art, furniture, vehicles, devices and keys, with who holds what and a signed hand-over for every item.

Security, in short

Modules

What you would use

Discreet service, run like a five-star hotel

Book a demo and we will show you how it would work for you.